Products I’ve helped users adore:
Flywheel
WordPress hosting and workflow tools for freelancers and agencies building websites for clients.
Local
A free local WordPress development app that simplifies development and the “go-live” process.
Gorgias
A helpdesk for ecommerce sites that turns customer support tickets into a revenue-generating channel.
Content I’ve created to drive adoption:
Landing pages
- Managed WordPress hosting
- Flywheel WooCommerce hosting
- Helpdesk channel-specific pages, including Email, Live Chat, Social Media, and Voice
Blog articles
- 7 Rules to help you efficiently manage Twitter interactions on Gorgias
- How to improve your ticket resolution time by 34% with phone support
- 4 benefits of adding phone support to your ecommerce store
- How to make your WordPress site mobile friendly
- 11 reasons managed WordPress hosting is best for your sites
- Dedicated IP vs Shared IP: The difference and what truly matters
- Reintroducing Flywheel’s blog: Layout
- Behind the scenes of the marketing campaign for Flywheel’s Fly July sale
- Why you need a WordPress staging area and how to use one
- Behind the scenes of the Flywheel brand refresh
- How WordPress developers can market their products
Ebooks & courses
- Course | Selling WordPress maintenance plans
- Ebook | 7 services you can sell to skyrocket your revenue
- Ebook | The perfect WordPress development workflow
- Ebook | The ultimate guide to managing 50+ sites with Flywheel
Videos
Programs I’ve managed:
Gorgias App Store
Our public marketplace of third-party integrations, in which I collaborate with our Business Development and Developer Relations teams in order to maintain and publish listings.
Layout
A publication by Flywheel providing step-by-step tutorials and industry advice to web designers and developers.
Flywheel Product Updates
An in-app and public feed of product updates written by PMs and engineers.
Life at Flywheel
Flywheel’s blog about the in-office and remote culture, which I managed in collaboration with our People team to promote our Employer Brand.